Your information system is valuable, sensitive and critical to your business. From the beginning, Exodata has complied with high quality service requirements. Rigorous processes, traceability at all stages, detailed documentation, and continuous training of its employees are the advocates of the Exodata commitment to serve customers with the state of the art support and maximum satisfaction.
Obtained certifications (ISO 9001, ISO 20000, ISO 27001), using the ITIL foundation’s best practices. Technical strength of our TIER III hardware infrastructure data centers around the world contractually guarantee the highest availability. Exodata’s selected collaborators are pledged trustees, that add to the expertise which our customers can trust.
Our service quality is the foundation of Exodata’s DNA. From the start we wanted to provide a state of the art customer service that aims for excellence. A team of handpicked collaborators, demanding quality approach, rigorous and proven methodology, all together guarantee that we select the best for our clients.
Present in Europe, the Caribbean and the Indian Ocean, our commitment is to offer an operational service 24h / 24, 7/7. Your data is guaranteed to be hosted on our data centers located in France and near you, for the best possible latency and regulatory warranty. Our engineering teams accompany you in the field or at home. Our customer support is also available to you 24/7.
You are the heart of our approach. Every moment. Our business model is designed to bring the best answer to the needs of our customers. Our teams are designed to exceed their expectations. The fact that over 95% of our customers renew their services with us every year confirms that you are our main concern.
Highly qualified individuals chosen for their extensive skills and qualities to bring you the best Exodata experience
Our mission is too provide quality response with excellence to all companies who wish to optimize and streamline their information system along with local support.
By providing office solutions, messaging, backup and monitoring SaaS, building with our customers managed services customized for x86 environments (Windows and Linux), AS400, AiX and offering a comprehensive range of business development application, Exodata is positioned as the ultimate driver of your Information System. We write the symphony with our customers to ensure everything runs smoothly.
The Austral Assistance Group, which specializes in high value added customer service 24/7, along with OpenSphere company which specializes in the security of information systems. Gathering their expertise and resources to support companies which need to optimize, secure, and outsource their Information system during the Cloud-Computing revolution era.
Reconciliation of Austral Assistance and OpenSphere group to create Exodata Reunion. Objective: To provide excellent support to companies that are becoming more demanding
Barely a year after our launch, during our interactions with leading companies and their subsidiaries in the Caribbean, we find the need for quality optimization of information systems locally. We create Exodata Caribbean on May 2nd, 2013.
Continuing our policy of continuous improvement of our services, we install a fourth data center in Normandy, France to provide onsite and diverse support to meet all the possible scenarios, based on the needs of our customers
Based on the excellent recognition of the quality of our customer support, we began to receive more and more requests from companies based in France and Europe. This led us to officially launch Exodata Europe this year.